Special Note to Customers
When you sign up for an account with Friend2Friend as a Customer, Friend2Friend collects the following information (“Customer Data”):
- Business name
- App URL
- Business mailing and email addresses
- Legal name and contact information of Customer
- Other personally identifiable information that may be required
When Customers use the Platform or when Users use an App, Friend2Friend may collect certain non-personally identifiable information (“Usage Information”) including:
- IP address
- The date and time of use
We may also use certain standard web measurement and tracking technologies such as “cookies”, web server logs, or other statistics programs to collect Usage Information and track and record how you use the Platform or how users use specific Apps. Finally, we may monitor aggregate activity through Apps that takes place on the Platform. We do not identify individual users, but rather track activity that takes place through Apps and information about Customers (for example, we may track the popularity of certain Apps, or the activity of a certain type of Customer). We may also compile data about the types, number, amount, or categories of Customers using the Platform. Collectively, the type of data about Customer activity and App performance described in this paragraph is all referred to as “Customer Data”.
Disclosure of information
Friend2Friend may also disclose the information it collects: (a) when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, Customers, or other users of any App or the Platform, or anyone else who could be harmed by such activities, or is appropriate or necessary to enforce any Friend2Friend Agreement, take precautions against liability, investigate and defend against any third-party claims or allegations, and/or protect the security or integrity of the Platform or any App; (b) to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, or in the good-faith belief that such action is necessary to comply with state and federal laws; (c) to our business partners for research, analytical and marketing purposes, and/or to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing any request on your behalf; or (d) otherwise with the applicable Customer’s consent.
Friend2Friend may buy or be bought by other businesses or entities. In such event, Friend2Friend may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control. In such transactions, your information, including all account information and any personally identifiable information collected by Friend2Friend, may be included in the transferred business assets. Also, in the unlikely event of Friend2Friend’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, Friend2Friend may not be able to control how your information is treated, transferred, or used and your information may be included in the transferred assets.
Friend2Friend may use this information to (i) operate and improve our Platform, products and services; (ii) understand our customers and their preferences to enhance their experience using our Platform, products, and services; (iii) process and deliver contest entries and rewards; (iv) respond to comments and questions and provide customer service; (v) to send our customers related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; and (vi) communicate with our customers about new contests, promotions, rewards, upcoming events, and other news about products and services offered by Friend2Friend and our selected partners.
Under the laws of some jurisdictions, you may be entitled to request disclosure regarding how we share your Usage Information with third parties for direct marketing purposes (“Information-Sharing Disclosure”). To the extent required by applicable law, we shall provide the Information-Sharing Disclosure to you upon rightful request made in writing to Friend2Friend, Inc.
Friend2Friend takes commercially reasonable precautions to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of information submitted via the Platform. However, email transmissions and/or other communications may be unlawfully intercepted or accessed by third parties and/or the Platform may be subject to hostile network attacks or administrative errors. Friend2Friend cannot and does not guarantee the security of any information transmitted over the Internet.
Consent to Worldwide Transfer and Processing of Personal Information
Questions or Comments
If you have any questions or comments regarding our privacy practices, you may contact us at: Attention: Privacy Officer, Friend2Friend, Inc., PO Box 352, Mountain View, CA 94042, or e-mail: privacy (@) friend2friend.com.